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Solution Graphics

FAQ

Buyer Questions

  • How do I buy sound effects?
  • How long does the account activation process take?
  • How do I search for sound effects?
  • How can I make a payment?
  • Where can I download the sound effect(s) I purchase?
  • How long do I have to download my purchased sound files?
  • How can I get a receipt of my purchase?
  • How can I change my username and password?
  • I forgot my password. What should I do?
  • Can I preview sound effects before purchasing them?
  • How come the previews are so low quality?
  • Can I use the preview audio files in my work?
  • Can I sell the sounds that I download?
  • How can I contact customer service?
  • Contributor Questions

  • How do I become a contributor?
  • How much do I get paid?
  • How much will my sound effects sell for?
  • Can you upload my sound library for me?
  • What are your sound quality requirements?
  • Do I have to own the copyright for my sounds?
  • What compression settings I should use for my preview files?
  • Am I allowed to add an audio watermark to my preview files?
  • How do I track my sales and commissions?
  • When do I get paid?
  • How do I get paid?
  • Do I need a PayPal account?
  • Do you offer direct deposit into my bank account?
  • If I submit my sounds to SoundEffectClips.com, do I retain the ownership of my sounds?
  • Am I allowed to sell my sounds on other stock audio sites?
  • How do I buy sound effects?

    Step 1: Open a SoundEffectClips.com account
    Step 2: Search for sound effects
    Step 3: Click on "Add to Cart" and then "View Shopping Cart"
    Step 4: Click on "Checkout" and make a payment with PayPal
    Step 5: Sounds are now available for download on your "Orders" page

    How long does the account activation process take?

    As soon as you have registered with SoundEffectClips.com, you can immediately log in to your new account.

    How do I search for sound effects?

    Enter a keyword(s) in the search box and click on the "Search" button. Try narrowing your search by selecting keywords on the file details pages, and clicking on the "Search" button. Alternatively, you can also browse through our sound effect categories.

    How can I make a payment?

    We accept payments via PayPal. Please note that you can pay with any major credit card or debit card through PayPal, even if you do not have a PayPal account. All payments are processed via PayPal's secure payments system, and we do not hold any credit card information on record.

    Where can I download the sound effect(s) I purchase?

    Sound effects that you purchase are available for immediate download on your "Orders" page. Download links appear on your "Orders" page allowing you to download your sound files.

    How long do I have to download my purchased sound files?

    The download links on your "Orders" page are active for 15 days or 5 downloads, whichever comes first.

    How can I get a receipt of my purchase?

    Login to your account and click on "Orders". Choose the invoice you want to print out. Use the print option in your web browser to print out your receipt. A link to a printer-friendly version is also available at the top of the right column.

    How can I change my username and password?

    Unfortunately, you can't change your username without creating an entirely new account. You can change your password on your "About" page after logging in. Enter the new password twice and click on the "Change" button.

    I forgot my password. What should I do?

    Click here or on the Forgot Password link just below the "OK" button in the log in box. On the next page, enter the email address you registered with SoundEffectClips.com, and click "OK". A new password will be emailed to you shortly. You can then log in to your account and change the password to whatever you like.

    Can I preview sound effects before purchasing them?

    Yes. If you are having trouble previewing the audio files, make sure you have the latest version of the Flash Player installed (available to download here). Note also that it may take a while for the preview audio files to load.

    How come the previews are so low quality?

    The preview audio files are heavily compressed so that they will stream to your computer faster. Some preview files may contain audio watermarks which are not present on purchased downloads. The original sound files that you receive upon purchase are CD quality or better (44.1/48 kHz, 16 bit/24 bit, Wav, or 320kbps/Mp3 quality).

    Can I use the preview audio files in my work?

    No. The preview audio files are meant for demo purposes only. Please respect the artists and their work. If you like what you hear, please purchase the high quality original version.

    Can I sell the sounds that I download?

    No. You are not allowed to sell, resell, re-license, sub-license, distribute or give away the sounds by themselves (as-is). You can use the sounds as a part of your work (whether commercial or not), but not offer them by themselves, as-is, for resale or distribution.

    How can I contact customer service?

    Please use our online contact form to send us a message, and we will get back to you as soon as possible.

    How do I become a contributor?

    We are always looking for new, professional contributors at SoundEffectClips.com. Please contact us via our contact form and tell a little about yourself. If possible, include links to audio samples of your work. We will then review your submission and get back to you as soon as possible. Once you have been approved, you can start uploading sounds via your Contributor account.

    How much do I get paid?

    We pay a flat commission of 50% on every sale. You will receive 50% of the sales price. There are no any hidden fees or other charges.

    How much will my sound effects sell for?

    You decide how much you charge for your sounds. You can set the sale price for your sound effects when you submit them to us. We can also help you to find the best price for your sounds.

    Can you upload my sound library for me?

    Yes. Just send us your sounds effects along with the completed Excel worksheet (click here for instructions), and we'll upload the sounds for you at no charge. You can mail us a CD/DVD of your sounds, transfer them via FTP to our server, or use Internet file transfer service such as yousendit.com.

    What are your sound quality requirements?

    We only accept audio files with the following sample rates and bit depths (mono or stereo):

    Wav | 44.1 kHz or 48 kHz | 16 bit or 24 bit
    Mp3 | 44.1 kHz or 48 kHz | 320 kbps

    The sounds must be clean and free of any background noise such as buzz, hiss, cars in distance, etc. and the loudest part of your sounds shouldn't be clipping.

    Do I have to own the copyright for my sounds?

    Yes, you must own the copyrights and distribution rights for all the sounds that you submit. Your content must be legal and free of any copyright infringements.

    What compression settings I should use for my preview files?

    It's entirely up to you. You are allowed to use your own preview files, and use the sample rates and compressions settings that you feel most comfortable with.

    Am I allowed to add an audio watermark to my preview files?

    Yes. You just need to process the preview files by yourself. If you don't have your own audio watermark, you may use our standard audio watermarks (available to download here) and embed them to your preview files.

    How do I track my sales and commissions?

    You can track your sales in real-time by logging into your Contributor account and clicking on "My Commissions".

    When do I get paid?

    You will get paid in US dollars 30 days after the end of the month when your earnings balance reaches $5.00. If you do not reach $5.00, we will roll your balance over to the next month.

    How do I get paid?

    All payments are made via Paypal and no other payment method is being used at this time.

    Do I need a PayPal account?

    Yes, you must have a PayPal account in order to get paid. It's free and easy to set up at PayPal.com.

    Do you offer direct deposit into my bank account?

    We do not offer direct deposit into your bank account. All payments are made via Paypal.

    If I submit my sounds to SoundEffectClips.com, do I retain the ownership of my sounds?

    Yes. You retain ownership and copyright of your sounds.

    Am I allowed to sell my sounds on other stock audio sites?

    Yes. Our license is non-exclusive and your sounds remain your property.